Because Your Privacy Matters
Privacy Policy
Thank you for choosing to be part of our community at DotandDash Technologies Pvt. Ltd., doing business as DAD (“DAD”, “we”, “us”, or “our”), and its associated brand CareTecher. Protecting your personal information and maintaining your privacy is our top priority. This privacy policy applies to all interactions with DotandDash Technologies Pvt. Ltd. and its associated brand(s) (collectively referred to as the “Company”), including all services, websites, marketing activities, and events. For any questions or concerns regarding this privacy policy or our practices, please contact us at [email protected].
1. Information We Collect
a) Personal Information You Provide
We collect personal information you voluntarily share when: - You inquire about our services or products under DotandDash Technologies Pvt. Ltd. or its brand(s), such as CareTecher. - You subscribe to newsletters or updates specific to our brands or services. - You participate in activities on our website(s). The information may include: - Name, company name, phone number, email address, mailing address, or other contact details. All information provided must be accurate and up-to-date. Notify us of any changes to ensure records remain correct.
b) Information Collected Automatically
When you interact with our websites or services, we automatically collect non-identifiable information, such as: - Device details (e.g., IP address, browser type, operating system). - Usage patterns (e.g., pages viewed, duration of visits). - Referring URLs, country, and language preferences. This information is collected to enhance security, optimize user experience, and support internal analytics.
2. What Information We Hold
Depending on your interaction with DotandDash Technologies Pvt. Ltd. or its brand(s), we may hold the following information: - Contact Information: Name, phone number, email address, and mailing address. - Business Information: Company name, business address, and business-related inquiries. - Communication Records: Email conversations, phone call details, and inquiry forms submitted through our websites. - Transaction Details: Records of invoices sent, payments made, and any related billing information. - Subscription Information: Email addresses for newsletters or service updates. - Website Usage Data: IP addresses, browser details, and analytics data collected during your website visits. We only hold information necessary for our business operations or as required by legal obligations.
3. How We Use Your Information
We use your information to: - Respond to inquiries about DotandDash Technologies Pvt. Ltd. or its brand(s). - Facilitate transactions and maintain business records for DAD and CareTecher. - Improve the functionality, security, and performance of our websites and applications. - Prevent fraudulent activity and ensure compliance with legal obligations. For analytics, we utilize Google Analytics, which tracks usage patterns to help us improve the website. This tool collects data anonymously and complies with GDPR.
4. Data Sharing
We do not sell or rent your personal information to third parties. Access to your data is restricted to authorized personnel, including team members and collaborators, who require it to fulfill their responsibilities. We may share information: - When legally required (e.g., compliance with a court order). - With trusted partners who adhere to strict data protection policies for service-related activities.
5. Where We Store Your Information
Your information is securely stored using reliable systems: - Email Communication: Stored within secure email systems for both DotandDash Technologies Pvt. Ltd. and its brand(s). - Accounting Records: Stored in trusted accounting software to manage business interactions with DAD and CareTecher. - Web Hosting: Website data hosted in secure facilities by trusted providers. - Newsletter Subscriptions: Email addresses for newsletters are stored in GDPR-compliant mailing platforms. We ensure that all platforms used adhere to data protection standards and keep your information secure.
6. Cookies and Tracking Technologies
Our websites use cookies to enhance user experience, track usage, and improve performance. - Necessary Cookies: Ensure website functionality and security. - Analytics Cookies: Used by Google Analytics to anonymously track visitor activity. You can disable cookies via your browser settings; however, this may affect the website’s functionality.
7. Your Rights
Under GDPR and applicable privacy laws, you have the following rights: - Access: Request a copy of the information we hold about you. - Correction: Request updates to inaccurate or incomplete data. - Deletion: Request deletion of personal data, subject to legal obligations. - Objection: Object to data processing in certain scenarios. To exercise your rights, contact us at [email protected].
8. Updates to This Policy
This privacy policy applies equally to DotandDash Technologies Pvt. Ltd. and its associated brand(s), such as CareTecher. If there are changes to this policy, they will be effective immediately upon publication on our website(s). We recommend reviewing this page periodically to stay informed about how we handle your information.
9. Questions and Complaints
For any questions, concerns, or complaints about this policy or our privacy practices, please contact us at: - Email: [email protected] - Websites: www.dotanddash.in and www.caretecher.in